Policies & Procedures
Booking Information & Terms
Read details on how to request a quotation, tour confirmation steps, cancellation charges, and travel conditions.
How To Request & Confirm a Tour
- Step 1
Inquiry & Quotation
Submit your preferred tour or custom route. Our team will review vehicle and hotel availability and send a clear quotation.
- Step 2
Confirmation & Agreement
Upon agreeing to the specific inclusions, route schedule, and total price, your booking details are confirmed.
- Step 3
Travel & Drivers
Your dedicated private driver will meet you at the airport or hotel upon arrival in Japan.
Cancellation Fee Schedule
Cancellation charges are calculated based on the first day of travel according to standard Japanese travel agency regulations:
| Cancellation Notice Timing | Cancellation Charge % |
|---|---|
| Date of Travel | 100% |
| 1–2 Days Prior | 70% |
| 3–7 Days Prior | 50% |
| 8–21 Days Prior | 20% |
Notice: Cancellation timing is determined based on Japan Standard Time (JST) business hours.